Skills & Competencies for Quality Control Manager

Quality Control Manager job profile

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JOB SUMMARY for Quality Control Manager

Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Manager

Proposes corrective actions to improve compliance with quality specifications. Recommends new or improved quality control methods, procedures, and/or standards.

Quality Control Manager SALARY RANGE

BASE 50%
$124,136
TOTAL 50%
$134,506
Job Level
M02
Job Code
RD14000142
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Quality Control Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Manager

1 Industry Competency – Manufacturing Processes
Proficiency Level -3
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Cites production workflows and general manufacturing standard operating procedures.
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Level 2 Behaviors
(Light Experience)
Assembles data visualizations to guide decision-making across the supply chain team.
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Level 3 Behaviors
(Moderate Experience)
Assists in implementing new manufacturing processes and performs follow-up tests to determine effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Evaluates deviation, corrective and preventive actions (CAPAs), and risk management plans.
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Level 5 Behaviors
(Mastery)
Champions new and improved processes to maintain product quality and manufacturing efficiency.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Manager

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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2 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes quality compliance and ISO procedures in all our products.
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Level 2 Behaviors
(Light Experience)
Assists in the development of a product roadmap in line with ISO standards to provide quality products to customers.
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Level 3 Behaviors
(Moderate Experience)
Administers work instructions and updates on standard operating procedures to meet ISO requirements.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the implementation of the ISO system to continually develop standards for product applications.
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Level 5 Behaviors
(Mastery)
Builds a culture of zero defects by validating the correct application of ISO quality standards.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
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Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
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Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
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Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

Summary of Quality Control Manager skills and competencies

There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.

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